I had the pleasure of being interviewed by Dr. Thomas O'Grady on his Life Unsettled podcast . The podcast continues to gain followers and reached #2 on the New and Noteworthy list in iTunes. I recommend that you listen to several of the interviews that Dr. O'Grady has done. They have great content and provide deep insights.
Dr. O'Grady asked me to elaborate on the experiences that led to my move from corporate life to the entrepreneurial lifestyle. I shared the very personal story of how I nearly died from health conditions brought on by stress related to my job. It led to my decision to leave Corporate America and start my own business. I learned to manage my stress along the way.
Then, a year into my own venture, when I was about to lose it all, my family and I had to flee our house in the midst of a flood that threatened to take everything I had spent the previous 10 years acquiring. The story unfolds with a few of the key lessons that I now turn to daily as I continue to grow and learn to master life.
While this is not about customer experience, it is about human experience. And, if we truly intend to put our customers at the center of our businesses, it is helpful to be aware of and in tune with the challenges of the human experiences our customers are having in their lives every day.
If you listen, please leave a comment on the iTunes podcast page. Let Dr. O'Grady and I know what you learned, appreciated or even what you would challenge.
Listen here
Dr. O'Grady did a great summary of our interview on the following page:
Visit the Life Unsettled website
Dr. O'Grady asked me to elaborate on the experiences that led to my move from corporate life to the entrepreneurial lifestyle. I shared the very personal story of how I nearly died from health conditions brought on by stress related to my job. It led to my decision to leave Corporate America and start my own business. I learned to manage my stress along the way.
Then, a year into my own venture, when I was about to lose it all, my family and I had to flee our house in the midst of a flood that threatened to take everything I had spent the previous 10 years acquiring. The story unfolds with a few of the key lessons that I now turn to daily as I continue to grow and learn to master life.
While this is not about customer experience, it is about human experience. And, if we truly intend to put our customers at the center of our businesses, it is helpful to be aware of and in tune with the challenges of the human experiences our customers are having in their lives every day.
If you listen, please leave a comment on the iTunes podcast page. Let Dr. O'Grady and I know what you learned, appreciated or even what you would challenge.
Listen here
Dr. O'Grady did a great summary of our interview on the following page:
Visit the Life Unsettled website