How Employee Engagement Drives Customer Experience and ROI


Tony Bodoh and Kayla Barrett share the unique way that your employee engagement connects with your customer experience and how that drives ROI.

At 4:41 minutes Tony shares a simple exercise to prove that employee engagement and positive customer experience drives ROI. At 8:34 Kayla shares the one question you must ask before selecting the employees who will represent your brand.

Learn more at www.TheCompleteExperience.com.


 

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