Customer Experience & The Great Thinkers Workshop Series
Delve deep into the writings of some of the world’s greatest thinkers to discover what they would say about evoking remarkable customer experiences if they were alive today. The rich history of personal development and business growth literature is teeming with suggestions that are relevant in today’s marketplace. These books range from “Think and Grow Rich” by Napoleon Hill to “The Science of Getting Rich” by Wallace Wattles to the concept of the “Six Mental Faculties” espoused by Dr. Thurman Fleet.
While these classics are often studied in personal development programs, they offer deeply meaningful insights and relevant recommendations for today’s customer experience executive and manager. These programs are typically delivered via teleseminar or webinar but can be taught in person to a company’s entire staff. Past participants have been astonished at the customer experience secrets that have been hidden in these classic writings. They learn new thinking strategies and how to apply them immediately to the company’s objectives.
Key Lessons:
TBI will partner with you to customize a workshop with the best Thinker or combination of Thinkers to present to your team.
Delivery
Ideal Participants
These programs are recommended for all employees and provide the opportunity for common discussion for teams.
Contact us to schedule a workshop or register for our next online program.
While these classics are often studied in personal development programs, they offer deeply meaningful insights and relevant recommendations for today’s customer experience executive and manager. These programs are typically delivered via teleseminar or webinar but can be taught in person to a company’s entire staff. Past participants have been astonished at the customer experience secrets that have been hidden in these classic writings. They learn new thinking strategies and how to apply them immediately to the company’s objectives.
Key Lessons:
TBI will partner with you to customize a workshop with the best Thinker or combination of Thinkers to present to your team.
Delivery
- 1-day live workshops
- 6-10 sessions via teleseminar/webinar (1 hour per week)
Ideal Participants
These programs are recommended for all employees and provide the opportunity for common discussion for teams.
Contact us to schedule a workshop or register for our next online program.