“Tony and Betsy understand, at the deepest levels, the impact of listening on the success or failure of an organization...Their book is a C-Suite must read.”
— Tracy Hazzard, Innovation Columnist, Inc. Magazine
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ProphetAbility is heralded a “masterpiece” and a “must-read” for CEOs and leaders who want to run a successful customer-centric business because it provides critical insights into the human experience that show what works, what doesn’t and why.
We will navigate your organization to where your customers' money will be.
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“TBI masterfully assessed our capabilities, identified our strengths and weaknesses and quickly launched into a 3-5 year plan that has afforded us the coveted position of a best in class voice of the customer program.”
— Director Research and Analysis, Financial Services Company