Kayla Barrett
Light bulbs are one of Kayla’s favorite things. More specifically, light bulbs coming on in people’s heads. Kayla is a thinker and practitioner in today’s marketplace. She dwells on ways to help others move to the next level in their professional and personal development. Her industry experience spans 23+ years in both the corporate sector and non-profit market where she has worn hats such as Director of Organizational Strategy, Director of Human Resources and Director of Staff Development. Kayla’s experience allows her to walk alongside your organization to identify your people development needs then helps you discover a hands-on approach that advances your organization’s vision. She holds a B.S. and M.S. in Organizational Communication from Murray State University in Kentucky. She is a certified DiSC facilitator and author of “Leadership Shorts: Practical Tips When You Are at Wit’s End."
Kayla is president of Organization Impact, LLC and is a member of the Society of Human Resources Management, American Society of Training and Development, Southeast Business Forum, Phi Kappa Phi Honor Society, the National Association of Professional Women, and Middle Tennessee Chamber of Commerce.
Kayla partnered with Tony Bodoh International to create the Guest Experience Factor Workshop. They bring together breakthrough customer experience analysis and training with employee engagement strategies and tactics to help hoteliers deliver transformational employee and guest experiences that improve financial performance.
Kayla is president of Organization Impact, LLC and is a member of the Society of Human Resources Management, American Society of Training and Development, Southeast Business Forum, Phi Kappa Phi Honor Society, the National Association of Professional Women, and Middle Tennessee Chamber of Commerce.
Kayla partnered with Tony Bodoh International to create the Guest Experience Factor Workshop. They bring together breakthrough customer experience analysis and training with employee engagement strategies and tactics to help hoteliers deliver transformational employee and guest experiences that improve financial performance.