Three ProphetAbility CX Courses
Based on the #1 Best-Selling Book
FOR TEAM MEMBERS
These episodes are designed to introduce all team members to the customer's experience. They explore the science behind experiences, emotions, and decisions in the context of the customer.
These episodes are designed to guide analysts through the most effective methods of analyzing customer experiences to discover actionable insights.
These episodes are designed to guide leaders through the best ways to leverage the actionable insights derived from the customer experience.
Here's how to start watching
1. Click on the picture of the episode you want to watch. This will open the episode on Pinstripe.TV.
2. When Pinstripe.TV opens, sign in if you have an account or create a new account.
3. Rent the video of your choice or subscribe to the series.
EPISODES FOR TEAM MEMBERS
ProphetAbility Teams Episode 1: The Transformation Economy
Customer experience strategist, Tony Bodoh, explains how the leading companies are evolving beyond providing service and evoking customer experiences to providing real transformation for customers.