Standing Firm While Your World is Shaking
Creating transformative customer experiences requires a change to the company’s culture. This means working to alter the established habits, modifying political structures and altering thinking practices. These changes require vision, commitment and persistence.
As the executive responsible for changing customer experience, these cultural changes can cause you much stress. The stress may take a toll on your personal life, relationships, health and well-being. TBI founder, Tony Bodoh knows personally of this impact. Early in his CX career, Tony faced significant stress that led to life threatening health issues.
As a result, Tony researched the science behind managing the personal and professional effects of the cultural changes you are attempting to affect. This research has been put into a 4-part program that helps you learn tools that will help you successfully navigate the challenges that come up in your life and professional career. On his journey Tony became a certified coach and has been awarded the Coaching Award of Excellence by the Life Mastery Institute.
Register for our next online program.
As the executive responsible for changing customer experience, these cultural changes can cause you much stress. The stress may take a toll on your personal life, relationships, health and well-being. TBI founder, Tony Bodoh knows personally of this impact. Early in his CX career, Tony faced significant stress that led to life threatening health issues.
As a result, Tony researched the science behind managing the personal and professional effects of the cultural changes you are attempting to affect. This research has been put into a 4-part program that helps you learn tools that will help you successfully navigate the challenges that come up in your life and professional career. On his journey Tony became a certified coach and has been awarded the Coaching Award of Excellence by the Life Mastery Institute.
Register for our next online program.